Jetpack contact form subject fieldFor simple contact forms, I’ve been using the contact form in Jetpack rather than Contact Form 7, which is my go-to contact form plugin. One thing I missed was having a subject field in the form. I wanted a visitor to be able to type the subject of their message, and have that be the subject line of the resulting email. Here’s how to do that:

Note: to prevent WordPress from processing the shortcodes in this post, I’ve replaced square brackets with curly brackets. Make sure you use square brackets.

  1. Edit your Jetpack contact form.
  2. Add a new field with Label “Subject” and Field type of Text.
  3. Choose whether the field is required or not.
  4. Save the field and insert the form.
  5. Within the contact-form shortcode, find the field you created. Change the type='text' to type='subject'.

It should look like {contact-field label='Subject' type='subject' /}.

It seems the field must have placeholder/default text. By default, Jetpack will use the name of your page. You can manually set the placeholder/default text by adding default='Subject' to the subject field in the contact form shortcode, where “Subject” is the placeholder/default text. I use an empty string so that the subject field starts blank and the user must fill it:

{contact-field label='Subject' type='subject' default=''/}

Here’s my complete contact form shortcode:

{contact-form subject='Subject'}{contact-field label='Name' type='name' required='1'/}{contact-field label='Email' type='email' required='1'/}{contact-field label='Website' type='url'/}{contact-field label='Subject' type='subject' default='' required='1'/}{contact-field label='Message' type='textarea' required='1'/}{/contact-form}

Thanks to Tim Moore for showing me how to do this in the forums.


  1. says

    Nice! I’d be curious to see how much you can extend it. A common request is to have a drop-down of contacts or subjects that send the form to different email addresses based on what is selected.

  2. says

    I’ve been frustrated by this limitation of the Jetpack Contact Form UI for a while now. This solution works wonderfully.

    Thanks for summarizing all of this. You rock!

  3. says

    Hey Chad, the “default” no longer works, apparently. Here’s my form: and here’s my shortcode:

    [contact-form][contact-field label='Your Name' type='name' required='1'/][contact-field label='Your Email' type='email' required='1'/][contact-field label='Subject' type='subject' default='subj' required='1'/][contact-field label='Your Website(s) (if applicable)' type='url'/][contact-field label='Comment' type='textarea' required='1'/][/contact-form]

    Per my understanding, the subject should be pre-populated with ‘subj’, but as you can see, it’s not. Do you have any idea what I’m doing wrong? Thanks!

    • says

      Ann Marie, the Jetpack contact form automatically sets the reply-to address to the email address entered by the submitter. The from address is usually the default wordpress@domain address, but the reply-to should be the submitter’s address.

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