If you use Google Apps, you can create email distribution lists that will send to multiple email addresses inside and outside the organization. You can even allow people outside the organization to send to the distribution list.
Let’s say your small business wants to publish an email address that anyone in the world can email, such as contact@company.com, and you want emails sent to that address to go to a group of people. Here’s how to create a group in Google Apps to do that.
- Log into the Google Apps panel for your domain.
- In the top navigation, click Groups.
- Click the Create a new group link at the top of the page.
- Enter a Group name.
- Enter an email address in the Group email address field.
- Optionally, add a description in the Group description field.
- Choose an Access setting. If you want anyone on the Internet to be able to send to this group, choose Team, and then check the box for Also allow anyone on the Internet to post messages.
- Click Create new group. You’ll be taken to the “Add members” page. Follow the next steps to continue setting up your group on this page.
- Add the email addresses of the group’s members. Or, to create group that includes all users in your domain, without having to enter all their email addresses, click Add all users within this domain to this group. You can even add email addresses from outside your domain.
- Optionally, change the group role.
- Optionally, tell members about the new group by entering an invitation message and clicking Invite members. If you don’t want to send an invitation, click Skip this step.
For more details, see the Google Apps article Create a group.
