Google Chat is built into Google sites like Gmail and iGoogle. You can add audio if you have a microphone and speakers/headphones, and video if you have a webcam. You’ll also have to install the Google voice and video chat software.
Unfortunately, it isn’t always that simple. If you have your equipment hooked up but they’re just not working, try these troubleshooting steps:
- Below the chat window, click Options.
- Click Chat settings.
- Check that you have the right camera, microphone, and speakers set.
- Click Verify your settings, and test your devices there.
If you’re still having issues, test your equipment using a different program. For more troubleshooting tips, see Google Chat Help: Voice & Video Chat Troubleshooting.
As always, contact OptimWise for more information or assistance!