Last updated December 14, 2017. Please save for your records.
Your privacy is important to us. At OptimWise we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to operate or develop our services, comply with the law, or protect our rights.
- We don’t store personal information unless required for the ongoing operation of our services.
Like most website operators, OptimWise collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. OptimWise’s purpose in collecting non-personally identifying information is to better understand how OptimWise’s visitors use its website. From time to time, OptimWise may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
OptimWise also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on OptimWise’s websites. OptimWise discloses logged-in user and commenter IP addresses only under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of OptimWise’s website where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to OptimWise’s websites choose to interact with OptimWise in ways that require OptimWise to gather personally-identifying information. The amount and type of information that OptimWise gathers depends on the nature of the interaction. For example, we ask visitors who sign up for our email newsletter to provide an email address.
Those who engage in transactions with OptimWise – by purchasing a service, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.
We use WePay and Stripe to process payments. Your credit card information runs through WePay or Stripe and is never stored in our website. No one at OptimWise has access to your credit card information. Here’s more about Stripe security and WePay security.
On some pages, you will submit information about your website or other accounts login credentials (web host login, for example).
We may collect information when you interact with us on social media.
When we advertise online, we may collect information about which ads are displayed to you, which ads you click on, and on which webpage the ad was displayed to you.
You may choose to provide personal information through your public participation in our open communications tools or other interactive webpages (e.g., blogs, comments, etc.). Such information may be available to anyone who has access to the website.
In each case, OptimWise collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with OptimWise. OptimWise does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Protection of Certain Personally-Identifying Information
OptimWise discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on OptimWise’s behalf or to provide services available at OptimWise’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using OptimWise’s websites, you consent to the transfer of such information to them.
OptimWise will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, OptimWise discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when OptimWise believes in good faith that disclosure is reasonably necessary to protect the property or rights of OptimWise, third parties or the public at large.
If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. OptimWise takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We provide reasonable administrative, technical, and physical security controls to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, despite our efforts, no security controls are completely fail-proof and we cannot ensure or warrant the security of your personal information. Your personal information and data files are stored on our systems and the systems of companies that help us run our business.
We work with companies that help us run our business. In some cases, these companies may have access to your personal information as required to help us run our business. They are not permitted to access or use your information for their own purposes.
We may use personally identifiable information collected through our website to contact clients regarding services offered by OptimWise and its trusted affiliates. We may also use information collected through our website for research regarding the effectiveness of the website and the marketing, advertising and sales efforts of OptimWise, and its trusted affiliates.
If you are a client of OptimWise, we may occasionally send you an email to tell you about new features, request your feedback, or just keep you up to date with what’s going on with OptimWise and our services.
Our website includes links that will direct you away from our website to third-party websites. By accessing those third-party websites, you will be obligated to comply with their respective privacy policies and we encourage you to read them carefully.
We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. Here’s more about Stripe privacy.
If OptimWise, or substantially all of its assets, were acquired, or merged with another entity, or in the unlikely event that OptimWise goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of OptimWise reserves the right to continue to use your personal information as set forth in this policy.
OptimWise uses affiliate links throughout its communications (website, email, social media, etc.). If you click an affiliate link and buy, we receive a small commission. You don’t pay any extra. We recommend products and services because of their quality, not because of the referral commissions.